TERMS AND CONDITIONS - PRIVATE PARTY AND CORPORATE EVENTS

November 2026

Thank you for choosing me to perform at your event. These terms explain how booking, payment and cancellation work, so we both know where we stand. They apply to private parties, celebrations and corporate events. Retirement and long-term care homes are booked under my separate Retirement Long-Term Care Terms and Conditions.

1. Who the agreement is with

The agreement is between Tristan Alexander and the client named in the booking confirmation. If you book for a company or organization, please give its full legal name. By booking for it, you confirm you are authorized to do so. If the company or organization does not confirm the booking or is not responsible for it, you are personally responsible for these terms.

2. Booking and the deposit

A date is not reserved until two things have happened: (a) you accept these terms as set out in section 10, and (b) I receive the deposit.

The deposit is 30% of the performance fee, plus HST. It is credited to the fee. Until the deposit is received, the date is not held and I may accept other work for it.

If the event is booked less than 14 days before the performance date, the full fee is due when you book.

3. Booked dates

Once the deposit is received, the date and time are held exclusively for your event. I will not book other work for that date and time, and I will turn away other inquiries for it.

4. Fee, HST and travel

The performance fee, the performance length and the event details are set out in the booking confirmation. HST at 13% is added to all fees and charges, including the deposit. My HST registration number, 868032004RT0001, appears on every booking confirmation and invoice. Travel within [__] km of [home base] is included. Travel beyond that is charged at [$__ per km / a flat $__], as stated in the booking confirmation. Parking, tolls and ferry costs are added at cost if not provided by the venue.

5. Balance and payment

The balance (the fee less the deposit, plus any travel and HST) is due no later than 7 days before the performance date. For corporate clients, I may agree in writing to invoice the balance payable within 30 days after the event. Payment can be made by e-transfer, cheque or [other method].

Any amount not paid when due bears interest at 1.5% per month (18% per year) from the due date until paid.

6. If you cancel

You may cancel by written notice to me; email is fine. The notice period is counted from the day I receive your notice to the performance date.

• Cancellation 60 or more days before the performance date: your deposit is refunded in full, or, if you prefer, credited to a new date within 12 months.
• Cancellation less than 60 days before the performance date: I keep the deposit. Any balance you have already paid beyond the deposit is refunded.

Why the deposit is kept. When you book, I hold the date for you alone and turn away other work for it. Private and corporate events are usually booked weeks or months ahead, so a date cancelled with less than 60 days' notice can rarely be filled. The deposit is our genuine pre-estimate, agreed now, of the wages I lose and the booking opportunities I give up when that happens. It is not a penalty. At 30% of my fee, it is well below my full fee, so it is a conservative estimate of that loss.

7. Rescheduling

You may move a booked date once, at no charge, if you give at least 60 days' notice and the new date is within 6 months of the original date and is one I have available. Your deposit carries over to the new date. Any other change of date is treated as a cancellation under section 6.

8. If I cancel

If I have to cancel for any reason other than an emergency under section 9, I will refund everything you have paid, including the deposit, in full and promptly. If I can, I will also help you find a suitable replacement performer. My responsibility is limited to refunding what you have paid.

9. Emergencies

If the performance cannot go ahead because of an emergency outside the control of either of us, such as severe weather that makes travel unsafe, a public health order, a venue closure, or a serious illness or injury, neither of us is at fault. We will first try in good faith to agree on a new date within 12 months, and the deposit carries over. If we cannot agree on a new date, the deposit is refunded. An emergency does not include a change of plans, low guest numbers, budget, scheduling or programming changes; cancellations for those reasons fall under section 6.

10. Accepting these terms

You accept these terms, in full, by either:

• signing and returning the booking confirmation (an electronic signature is fine), or
• replying by email to the booking confirmation with the words "I agree".

Paying the deposit also confirms your acceptance. Please keep a copy of these terms and your booking confirmation.

11. The venue and the performance

Please provide a safe, level performance space of at least [__ by __ feet], a standard electrical outlet within [__] feet, access for load-in at least [60] minutes before start time, and parking or a loading area close to the entrance. If the venue is outdoors, please provide cover from rain and direct sun. I set the sound at a level suited to the room. If you or a guest has a concern during the event, please speak to me during a break between songs.

12. Concerns

If you have a concern about the booking or the performance, please raise it with me directly so we can resolve it together.

13. Entire agreement

These terms, together with the booking confirmation (date, time, location, fee, deposit and any travel charge), are the entire agreement between us for that booking. Any change must be agreed in writing; email is fine. These terms are governed by the laws of Ontario.